We take great care packaging every item to ensure your items arrive safely. All items come in plain packaging. Once your order has been processed and we have received cleared payment, your item will be dispatched promptly from our UK based warehouse. All orders are sent by 1st class post or other 24 hour courier (for the courier service a surcharge will apply for items sent to the Scottish Highlands, offshore Islands and Northern Ireland, you will receive an email detailing the surcharge). Usually you will receive your item within 2 working days.